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Dave Disque
Retail Operations

Dave is a senior retail operations leader driving outstanding customer service and strong financial results through superior execution of store operations and corporate support functions. He brings expertise in organizational change, field and corporate infrastructure development, talent assessment and acquisition, in-store customer experience, expense management, and strategic planning.

He has more than 25 years of retail operations experience in close partnership with merchandising, marketing, finance, loss prevention, and human resource functions. His accomplishments include

  • Building and leading a strong service-oriented field supervisory structure and corporate support department from start-up status to a robust retail organization driving sales in excess of $1 billion and leading to a successful IPO.
  • Developing organizational capacity to grow store counts seamlessly through timely talent acquisition, low management turnover, and specifically designed new stores opening programs.
  • Implementing corporate operational support departments to provide the internal customer with superior service levels in communications, training, and work processes.
  • Establishing a positive, competitive organizational culture that embraces performance management while respecting people, acknowledging their achievements, and translating this into a positive customer in-store experience.
  • Increasing sales and profitability through margin improvement, merchandise layout, and work process initiatives.
  • Reduction of business costs through inventory shortage performance, supply expense mitigation and payroll management.
Dave most recently served as Senior Vice President of Operations for DSW (Designer Shoe Warehouse) and its leased businesses. Previously, he was Vice President of Operational Support for Value City Department Stores. Dave also served as VP of Regional Operations and VP of Merchandise Presentation for Hills Department Stores.

 

 
 
 
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